Sunflower NeuroLymph Therapy, LLC
Effective date: 10/19/2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This notice applies to health information maintained by Sunflower NeuroLymph Therapy, LLC in connection with your care, services, and payment.
For privacy questions or requests, contact:
Valerie Briggs, Privacy Officer
Email: Contact@kcsunflower.com
Phone: 913-214-6867
Your rights
Access your records. You may request to inspect or receive an electronic or paper copy of your medical and billing records, subject to limited exceptions. We generally respond within 30 days. If a permitted extension is needed, we will explain it in writing. A reasonable, cost-based copying fee may apply where allowed by law.
Request a correction. You may ask us to amend information you believe is inaccurate or incomplete. We generally respond within 60 days. If we deny your request, we will explain why in writing and explain your right to submit a statement of disagreement.
Request private communications. You may ask us to contact you in a particular way or at a different address or telephone number. We will accommodate reasonable requests.
Request limits on sharing. You may ask us to restrict certain uses or disclosures for treatment, payment, or healthcare operations. We are not required to agree to every request. However, if you pay for an item or service entirely out of pocket and ask us not to disclose the related information to your health plan for payment or healthcare operations, we must honor that request unless disclosure is required by law.
Request an accounting of disclosures. You may request a list of certain disclosures made during the preceding six years. This generally excludes disclosures for treatment, payment, healthcare operations, and disclosures you authorized. One accounting within a 12-month period is free. We may charge a reasonable fee for additional requests after notifying you.
Receive this notice. You may request a paper copy at any time, even if you previously accepted an electronic copy.
Use an authorized representative. A person with appropriate legal authority may exercise your rights. We will verify that authority. Parents’ or guardians’ access to a minor’s information is subject to applicable law.
To exercise these rights, contact the Privacy Officer above. Some requests must be in writing; we will explain the process and assist you.
How we use and share information
We may use or disclose information without a separate written authorization for the following purposes, subject to applicable legal limits:
Treatment. We use information to evaluate your needs, provide services, develop treatment plans, and coordinate care. For example, we may communicate with your physician or another treating clinician about your functional abilities or treatment precautions.
Payment. We use information to disclose charges, process payments, maintain billing records, prepare invoices or superbills, and obtain payment as permitted by law.
Healthcare operations. We use information to maintain records, manage the practice, review quality, improve care, and meet administrative or legal obligations.
Service providers. Vendors may assist with scheduling, records, communication, or other practice functions. When required, we enter into Business Associate Agreements obligating them to safeguard information and limit its use.
People involved in your care. We may share relevant information with family members, caregivers, or others involved in your care or payment when you agree, have an opportunity to object and do not, or applicable law otherwise permits. If you cannot express a preference, we may use professional judgment to make limited disclosures in your best interest.
Other legally permitted or required purposes. Subject to the conditions and safeguards required by law, information may be used or disclosed for:
- Public health reporting, product safety, and reporting suspected abuse, neglect, or domestic violence.
- Preventing or reducing a serious and imminent threat to health or safety.
- Health oversight, audits, inspections, and privacy-compliance investigations.
- Workers’ compensation and certain law-enforcement or government functions.
- Court or administrative orders, subpoenas, or other legal processes that satisfy applicable requirements.
- Research when applicable authorization, approval, waiver, or other legal requirements are met.
- Organ donation and authorized activities of coroners, medical examiners, or funeral directors.
- Other disclosures required by law.
A request for information does not automatically authorize its release. We evaluate applicable requirements before disclosing information.
Additional protections and written authorization
When another applicable law provides stronger privacy protections, we follow those requirements.
If we receive substance-use disorder treatment records protected by 42 CFR Part 2, we will not use or disclose those records in civil, criminal, administrative, or legislative investigations or proceedings against you without your written consent or a qualifying court order accompanied by a subpoena or other legally required process.
We obtain written authorization for uses and disclosures not otherwise permitted or required by law. This includes marketing and sales of protected health information when HIPAA requires authorization, and most disclosures of psychotherapy notes, if any are maintained. Ordinary occupational therapy treatment notes are not automatically psychotherapy notes.
You may revoke an authorization in writing at any time. Revocation does not undo actions already taken in reliance on it.
If we contact you for fundraising, you may opt out of further fundraising communications. Before using protected Part 2 records for fundraising, we will provide the required advance notice and choice.
Communication and technology
We may contact you about appointments, care, billing, and practice matters by telephone, voicemail, mail, electronic systems, email, or text, using reasonable safeguards.
Ordinary email and text messages may not be encrypted and can carry privacy risks. You may request a different communication method. Providing contact information does not waive your privacy rights or authorize unrelated marketing.
Electronic records, online forms, and any telehealth services are managed using reasonable administrative, physical, and technical safeguards. No communication or storage system can be guaranteed completely secure.
Our responsibilities
We are required by applicable law to protect your health information, provide this notice, and follow the privacy practices currently in effect.
We will notify you of a breach of unsecured protected health information when required by law.
We will not use or disclose your information outside the purposes described in this notice unless you authorize it or the law otherwise permits or requires it.
Questions or complaints
To ask a question or file a privacy complaint, contact:
Valerie Briggs, Privacy Officer
Sunflower NeuroLymph Therapy, LLC
Contact@kcsunflower.com
913-214-6867
Please describe your concern and how we may contact you. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
https://www.hhs.gov/hipaa/filing-a-complaint/index.html
We will not retaliate against you for filing a complaint or exercising your privacy rights.
Changes to this notice
We may revise this notice as permitted by law. Revised terms may apply to information we already maintain as well as information received later.
The current notice will show its effective date and will be available on our website, at our practice, and upon request.
Acknowledgment of receipt is collected separately in your intake form. It does not waive your rights or authorize additional disclosures.
For how this website handles information, see our website privacy policy.