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Sunflower Neurolymph

Sunflower Neurolymph

Privacy Policy

Sunflower Neurolymph Therapy, LLC ("we," "us") respects your privacy. This policy explains what information this website collects, how it's used, and the choices you have. It covers kcsunflower.com only. Health information about you as a client is protected under our Notice of Privacy Practices, which explains how it may be used and disclosed and your rights.

Information you choose to send us

When you use our contact form, we collect the details you enter: your name, email address, phone number (optional), the topic you're interested in, how you'd like us to reach you, and your message. We use this only to reply to you and to help with your request.

The form is delivered to our inbox by Web3Forms, a form-delivery service, and arrives as an ordinary email. Ordinary email may not be encrypted, so please don't send detailed medical information through the form or by email; we'll discuss your health privately at your visit.

If you email or call us directly, we use your contact details and message the same way: to respond to you.

Online booking

Appointments are scheduled through Vagaro, a booking platform we use as our service provider. When you book, you enter your information on Vagaro's website, including your name, contact details, appointment, payment details, and the intake, consent, and health-history forms you complete there (including your acknowledgment of our Notice of Privacy Practices). Vagaro processes this information on our behalf, and we use it to schedule and provide your care and keep client records.

Health information in your booking and intake records is protected as described in our Notice of Privacy Practices.

Vagaro sends appointment confirmations and reminders by email and text on our behalf, and may send occasional practice updates. Every promotional email includes an unsubscribe link, and you can reply STOP to any text to opt out. Opting out of promotions won't stop messages about appointments you've booked.

If you create a Vagaro account, Vagaro's own privacy policy also applies to that account. Payments are handled by Vagaro's payment processor; we don't see or store your full card number.

Visitor statistics

We use Vercel Web Analytics to understand, in aggregate, how the site is used, for example which pages are visited most. It does not use cookies and does not identify individual visitors. Our website host, Vercel, may also keep standard technical logs (such as IP address and browser type) to keep the site secure and running.

Cookies

This website itself does not use advertising or tracking cookies. The map on our Contact page is provided by Google Maps, and Google may set cookies when the map loads, under Google's privacy policy.

Links to other websites

This site links to services we don't control, including Substack (articles and newsletters), Airtable (our email list sign-up), Google Forms, Helping Hospital (guided meditations), Insight Timer, Facebook, and Instagram. Information you share on those sites is covered by their own privacy policies.

How we share information

We do not sell or rent your personal information. We share it only with the service providers described above that help us run this website and our practice, or when required by law.

Your health information

As a healthcare provider, we protect the health information you share as a client. Our Notice of Privacy Practices explains how it may be used and disclosed, your rights (including access to your records), and how to file a complaint. You can also ask us for a paper copy at any time. If this policy and the Notice ever differ about your health information, the Notice controls.

Children

This website is not directed to children under 13, and we don't knowingly collect their information online. Care for minors is arranged with a parent or guardian.

Your choices

You can ask us what information you've sent us through this website, ask us to correct it, or ask us to delete it, subject to any records we're required to keep. To unsubscribe from our email list or promotional messages, use the unsubscribe link in any email, reply STOP to a text, or contact us. Requests about your health records follow the process in our Notice of Privacy Practices.

Contact us

Questions about privacy go to our Privacy Officer, Valerie Briggs:

Changes to this policy

We may update this policy from time to time. The date below shows when it was last changed.

Effective date: October 23, 2026